The second-hand marketplace Users Share Anger About Size Updates

Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.

The popular resale platform has altered its measurement guidelines for female and kids' apparel without notifying all users about the change.

Online Platforms Backlash

Numerous buyers and vendors are posting online saying Vinted listings now show a different size category than originally posted as a result of the reclassification.

Vinted explained the new system was more in line with similar services.

It has advised users to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.

Measurement Approach Modifications

Earlier, the sizing featured a single numeric size and a letter, like S/8 or M/10.

The new system has a letter and a range such as S/UK 8-10.

In some cases, the sizing has been recategorised - like an L measurement was formerly size 12 but is now a UK 16-18.

User Stories

Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as size 20–22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.

Manual Updates

Another shopper, located in England, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".

"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she explained.

Marketplace Information

The service features exceeding 100 million users, including 18 million in the UK.

It has become a favored option to second-hand platforms like eBay and Depop.

This represents another occasion when a surprising modification within the service has received backlash: earlier, the platform withdrew an update regarding delivery choices due to shopper criticism.